Help Center
Help Center

1.What type of App is this?

This app is an online messaging platform designed to provide highly secure communication while protecting user privacy. It currently supports iPhone and Android smartphones

2.What Can I Do with This App ?

a)Send encrypted messages (text, stickers, images, videos, location, etc.)
b) You can make real-time HD encrypted audio and video calls
c) Create and manage groups faster.
d) Keep privately communicate with member and groups ,managing chat history.
e) Share personal links to third-party platforms and collect anonymous feedback, such as “My Reviews.”

3.How does this app protect my chat security?

The app uses strong encryption algorithms and flexible encryption strategies to provide reliable communication protection. All messages, including text, audio, and video, are encrypted to ensure third parties cannot intercept them. Additionally, end-to-end encryption and local storage are used to ensure data security

4.What Is Hidden Mode

Hidden mode is a feature in the app designed to provide deeper privacy protection. Once a contact or group is set to hidden mode, all related content will be invisible in normal mode. Enabling hidden mode reduces the risk of private conversations being exposed

5.What Are the Differences Between Normal Mode and Hidden Mode?

a) In Hidden Mode, all contacts, groups, and conversations are visible and marked with a hidden icon.only non-hidden contacts, groups, and conversations are visible.
b) Hidden Mode settings can only be changed in hidden mode. They cannot be changed in Normal Mode.
c) All favorite contacts are visible in Hidden Mode, while only non-hidden favorites appear in Normal Mode.

6. What Can Hidden Mode Do for You?

By moving specific contacts or groups from Normal Mode to Hidden Mode, all related information will become invisible in Normal Mode. Even if someone look at your screen or takes your phone, your privacy remains secure.

7. How Do I Enable Hidden Mode?

Swipe down in the conversation list and release to enter the Hidden Mode settings. Activate Hidden Mode by setting a password. You will need to enter this password every time you switch to Hidden Mode.

8. How Do I Quickly Switch Back to Normal Mode?

a) By default, flipping your phone will quickly switch back to Normal Mode.
b) Other way, when the screen turns off, the app will automatically return to Normal Mode.
Both options can be managed in the Hidden Mode settings.

9. How Do I Quickly Remove Hidden Data?

Enter your login password in the search bar while in Normal Mode to reset Hidden Mode. Caution! Once reset, all hidden data will be permanently deleted. Please proceed with caution.

10. If I Delete the App from My Device, Will My Private Information Be Deleted?

Yes. When you delete the app, all related files, including cached data, will be permanently erased and cannot be recovered. Even if you reinstall the app and log in with the same account, your previous information still will be lost.

11. Will I Receive a Notification If Someone Logs Into My Account?

Yes. The app allows only one active session per account at a time. If another device logs in using the same account, your current device will receive an offline notification. If you did not login, your account credentials may have been leaked.

12. Could My Information Be Leaked If My Device Is Lost?

The app has multiple security measures to ensure data protection, including passwords, login attempt limits, Hidden Mode, and encrypted local storage. The security of your local data depends on the complexity of your login and Hidden Mode passwords. We recommend using strong, unique passwords for maximum security.

13.Why did I receive messages showing "Decryption Failed"?

The app has multiple security measures to ensure data protection, including passwords, login attempt limits, Hidden Mode, and encrypted local storage. The security of your local data depends on the complexity of your login and Hidden Mode passwords. We recommend using strong, unique passwords for maximum security.